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How to Choose the Right Contractor for Your Outdoor Remodeling Project

Published Date: Jan 23, 2025

Ready to transform your backyard into the outdoor oasis you've always dreamed of? Great! Before you dive in, let's talk about your first important step: picking the right contractor. After all, your outdoor space is where you'll make countless memories with family and friends—you want to make sure it's done right the first time.

Experience: Your Best Friend in This Journey

Here's the thing about experience—it really does matter. You wouldn't want a rookie pilot flying your plane, right? Same goes for your outdoor project. Look for contractors who've been in the game for a while (think decades, not months) and have thousands of happy customers under their belt. Companies with tens of thousands of successful projects didn't get there by accident—they earned that track record through consistent quality work. Take System Pavers for example: We’ve worked with over 90,000 homeowners and have earned their trust every step of the way!

Lovely evening shared in a backyard patio.

The Secret Sauce: Installation Methods Matter

Not all installation methods are created equal. The best contractors have this figured out and have developed their own special techniques to make sure your project lasts. Don't be shy—ask them what makes their installation process unique. Top-notch companies will have this down to a science, with proven systems that go above and beyond the basics. We call ours Permalast Layered Install System®, and it really does make a difference. From the ground up!

Permalast Installation Process

Want a bonus tip? Look for contractors who care about the environment too. Things like toxin-free turf and sustainably made decking materials show they're thinking about both quality and sustainability.

Communication: No Ghosting Allowed

We've all been there…trying to get updates from someone who seems to have vanished into thin air. Good contractors don't play those games. A trustworthy contractor should:

  • Give you clear, detailed proposals in writing

  • Keep you in the loop throughout your project

  • Provide a dedicated project manager

  • Have solid systems for tracking progress

  • Be easy to reach and have answers to your questions

Think of your contractor as your project partner. They should explain things in laymen’s terms and keep you informed every step of the way.

The host of Lifetime TV Military Makeover interviews System Pavers employee, Joe Kaufman

Warranties That Actually Mean Something

A solid warranty is like a safety net for your investment. The best contractors don't just offer warranties—they stand behind them with confidence. If a contractor's warranty sounds iffy or complicated, that's a red flag. You want comprehensive coverage that protects your investment for years to come.

One-Stop Shop vs. Multiple Contractors

While some contractors only do one thing, working with a full-service outdoor living company can make your life way easier. Why? Because they can:

  • Make sure all the elements in your project work together perfectly

  • Handle the whole design process

  • Manage everything under one roof

  • Save you money through coordinated services

  • Keep the quality consistent across the board

Gear Up To Find A Great Contractor With This Quick, Informative Video!

Choosing The Right Contractor YouTube  Video Thumbnail

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Your Must-Have Remodeling Checklist

Before you sign anything, make sure your contractor checks these boxes:

√ Been in business 10+ years

√ Can show you plenty of customer references

√ Has their installation process down to a science

√ Offers solid, written warranties

√ Fully insured and licensed (no exceptions!)

√ Uses professional project management

√ Gives clear, detailed contracts

√ Uses eco-friendly materials when possible

√ Has some industry awards or recognition

√ Has great reviews you can actually verify

Making the Call

Look, we get it—it's tempting to go with the lowest bid. But think about it this way: your outdoor space is an investment in your home and your lifestyle. Focus on finding a contractor who's professional, experienced, trustworthy, and genuinely excited about bringing your vision to life.

The right contractor won't just meet the technical requirements—they'll make you feel confident about the whole process. They should get you pumped about your project while giving you peace of mind that everything's being handled professionally.

Take your time with this decision. Use this guide to evaluate your options, and you'll be well on your way to creating that perfect outdoor space where lifetime memories are just waiting to happen.

If you need a little motivation, start by checking out our Outdoor Inspiration Gallery. Or, if you’re ready to go, connect now to set up a completely risk-free complimentary design consultation today!

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