GuildQuality’s 2018 Guildmaster Award Honors System Pavers as a Customer Service Leader Within the Residential Remodeling Industry
FOR IMMEDIATE RELEASE
April 5, 2018
SANTA ANA, Calif.-System Pavers, the top outdoor design and remodeling company in California, the Pacific Northwest and Denver, has received the 2018 Guildmaster Award from GuildQuality for demonstrating exceptional customer service within the residential construction industry.
Out of 600+ eligible applicants, System Pavers is one of 300+ businesses within the residential construction industry recognized by GuildQuality for consistently delivering superior customer care.
We are thankful to be recognized by GuildQuality for our exceptional service and customer experience. After 25 years of transforming outdoor living lifestyles, we can proudly say that there is nothing that means more to us than the satisfaction and happiness of our homeowners,” states Ila Barot-Oldakowski, VP of Marketing for System Pavers.
In determining which businesses received the 2018 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates, and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to a friend and the percentage of customers who responded.
System Pavers achieved a recommendation rate of 90% or above from their customers surveyed by GuildQuality.
Since 2005, GuildQuality, an Atlanta-based third-party customer satisfaction software surveying company, has powered the Guildmaster Award to recognize and celebrate home building, remodeling, and contracting professionals demonstrating the highest level of customer service within the U.S. and Canada.