System Pavers Recognized among North America's Best Customer Service Leaders
GuildQuality's 2013 Guildmaster Award Honors System Pavers
System Pavers, America's leading designer and installer of outdoor living spaces has been awarded a 2013 Guildmaster Award for exceptional customer service. GuildQuality, an independent customer satisfaction surveying company, has powered the Guildmaster Award since 2005 to celebrate service excellence in the building, remodeling, contracting, and home services professions.
System Pavers was selected as one of the over 300 North American builders, remodelers, developers, and contractors recognized by GuildQuality for their superior delivery of customer care.
Over the past few months, GuildQuality reviewed numerous survey responses submitted by customers of Guildmaster candidates. In granting awards, GuildQuality considers two primary metrics for each candidate: the percentage of customers who would recommend and the percentage of customers who responded. System Pavers achieved a recommendation rate of greater than 90% from their customers, who were surveyed through GuildQuality.
"We're delighted to have received this recognition as it validates our commitment and continuous efforts to consistently serve our customers. It's the commitment of our people to be the best at what they do that ensures our continued success," said Larry Green, CEO at System Pavers.
For more on the 2013 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/.
About System Pavers
Ever since the first stone System Pavers set down in 1992, they have grown to become America's leading designer and installer of outdoor living systems using interlocking paving stones, maintenance-free turf, ambient lighting, built-in bbqs, water features, shade products, and more. Their team of design experts has completed more than 40,000 projects for homeowners throughout the U.S. That number is only second to the value they place in helping homeowners love their homes and yards all over again. As a result, over 90% of System Pavers' customers are consistently willing to recommend them to their friends, families and neighbors. System Pavers is committed to reaching even greater heights over the next 21 years and beyond. Visit www.SystemPavers.com for more information. About GuildQuality
GuildQuality helps builders, remodelers, and contractors manage their most valuable asset - their reputation. Our members rely on our service to gather customer feedback, measure satisfaction and continuously improve their business. Supported by comprehensive reporting and marketing tools, GuildQuality helps its members stand out in a competitive market. For more information, visit www.guildquality.com