Our 30 Day Money Back Guarantee
System Pavers® products are manufactured to the highest quality standards and installed by our own professionals in conformance with our installation quality specifications. We are so confident that you will be delighted with the quality of our products and workmanship that we provide the following money back guarantee:
If within thirty days of the completion of the work, your new System Pavers products have any manufacturing defect or have not been installed in conformance with our installation quality specifications and we can’t fix it within 90 days of notification, we will provide you with a complete refund, subject only to the conditions below.
- To obtain a refund you must have paid in full under the terms of your Home Improvement Agreement with System Pavers upon the completion of the work.
- You must notify System Pavers’ Head Office by Certified Mail within 30 days of the completion of the work, specifically detailing any deficiencies in the products or the installation.
- System Pavers must be given 90 days from receiving the above notice to correct any deficiencies. In order for System Pavers to correct any deficiencies, you must allow System Pavers access to the home as required during normal business hours.
- If at the end of 90 days from receiving the above notice, if System Pavers is unable to correct the deficiencies so that the products and installation are free from defects, you must replace the defective product with an alternate company's product of substantially similar value.
This guarantee provides you with a refund if System Pavers products have any manufacturing defect or have not been installed in conformance with our installation quality specifications. It applies to System Pavers products and installation only, and it does not provide for a refund as result of you, the customer, not being satisfied with your choice of color, style or cost of the products. The applicable installation quality specifications are set forth in your Home Improvement Agreement with System Pavers and also published on our website.
This document is a summary of certain rights that you have under your Home Improvement Agreement with System Pavers. In the event of any difference between the terms of this summary and the Home Improvement Agreement, the Home Improvement Agreement will control.
Call today and we'll direct you to the nearest System Pavers Branch or request a free in-home consultation online now.