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GuildQuality & Customer Feedback

GuildQuality Member Since 2009

Customer Feedback Member Profile 2011 Guildmaster Candidate GuildQuality Replacement Contractor Service Excellence Award - 2011

Percentage Of People Who Provided Positive Answers

Likely To Recommend - 92%
Met Expectations - 95%

Construction Quality - 94%

Schedule - 92%

Installation Crew - 92%

Problem Resolution - 88%

Customer Comments Selected For Inclusion In The Report

I was most satisfied with the quality of the workmanship.
Carl & Arnelle B. Arvada, CO 4/11/2012


The installation crew were excellent. They answered all our questions and were open to implementing suggestions for changes which enhanced the end result. The stones were cut and installed with precision. The end product is beautiful.
Mike & Bonnie M. Centennial, CO 4/6/2012


I was satisfied in all areas. They were neat, clean, and fast. I selected one design and they said something else would look better. So I went with their suggestion and they were right.
Verna T. San Jose, CA 4/9/2012


I was very pleased with the quality of the stone cutting. The crew did a very good job and even went beyond expectations in other areas.
Mike S. Rowland Heights, CA 4/11/2012


The workmanship was exceedingly good, and the people I had contact with were very polite and caring. I had a good experience all around.
Naoma Brown San Jose, CA 4/11/2012


Workers on time, fast, efficient, cleaned up after themselves, Estella was there to make sure everything was running smoothly.Overall beautiful job!!!Working with Joshua was great! He was professional, friendly and able to work with my husband who can be contrary at times. He knows the product and the process well. Able and willing to answer all our questions. This man is an asset to the company. He sold it!.
Jerry & Janice Lozano Long Beach, CA 4/18/2012


The quality and speed of the work was outstanding. Communication with Nate was really quick and efficient. He was responsive and easy to get ahold of. The crew was also friendly. We've enjoyed the final product tremendously.
Meghan & Adam Rymer Denver, CO 4/17/2012


I was most satisfied with the timely manner in which they did the work. They told me originally two days, and they were done on the first day. It did not seem like they cut corners to get there. They worked hard the entire time.
John & Shana Clifford San Pedro, CA 4/16/2012


I liked that they got the work done right away, which is what we needed, and it looks beautiful.
George S. Renton WA 3/14/2012


They did the tear out of the old driveway and the installation of the new driveway in two days. Very professional and efficient team. The finished driveway is beautiful and adds a lot to the appearance of our home.
Denis Dal P. & Kathleen K. Danville Ca 3/14/2012


I was most satisfied with the design consultation and the help with the design. After the project was completed Sean Fee followed up with us and came on time. The installers were very polite. When they finished the project they cleaned up well. I was very pleased with them.
Donna & Mike K. Forest Grove OR 3/13/2012


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